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11SGD promises, for any missing or damage caused by us, we will compensate your loss first and minimize the loss in advance.

For damages or losses caused during international shipping, 11SGD will compensate S$120 for regular goods and S$80 for sensitive goods.

For damages or losses caused before international shipping and by 11SGD, 11SGD will compensate 100% of your loss.

For loss caused by sellers, 11SGD will help customers to fight for compensation and minimize the loss.

Please contact us ASAP if you encounter any problem with your order.

Contact Us:11sgd@vip.163.com;SMS:85950760,011-24041552; QQ:1789411,6446811