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Self-Purchase

Self-Purchase Procedures:(China to Singapore/ Malaysia Air Shipping)

1. Register in 11SGD(Tips: Register with your HP number so we can contact you in time if needed for anything related to your orders or parcels.)

2. Contact QQ customer service 1789411or SMS to  83857380 /0175889171 to ask for your customer number and fill in the Self-Purchase Form (Click to Download. If you are not convenient to fill in the form, please contact us and tell us the number of parcels and estimated arriving time.

QQ Customer Service 1789411 SMS/HP: +8615394206493; +65 83857380 ; +60175889171(SMS Only);  Email: 11sgd@vip.163.com (Note: service@11sgd.com not available from 2013/1/1)

3. Please remember to add your customer number in shipping address before you ship your parcels to us, so we can distinguish your parcels from others.

4. When all your parcels arrive in 11SGD warehouse, we will repackage to save volumetric weight and notify you to pay international shipping fee, which is the only fee you need to pay 11SGD.

5. After you pay with DBS/OCBC/UOB/MAYBANK and notify us about your payment before 10:00pm,11SGD will deliver your parcels the same day.

6. You will receive your parcels as fast as 3-4 working days for regular goods or 2-5 working days for sensitive goods after your payment. Shipping time may be longer due to custom or weather reasons.

 

代邮收货地址:

广东省 广州市 白云区 嘉禾街鹤边鹤泰路五巷17   邮编:510440

收件人:(客户号)转罗浩

电话:020-36613220

*请一定填写您的客户号(注册后联系我们索取客户号),有助于您的货物迅速被确认。

 

International Shipping Fee:

Destination

Regular Products

Sensitive Products

 

First 1kg

Subsequent 1kg

First 1kg

Subsequent 1kg

Singapore

S$11

S$6

S$15

S$7.5

West Malaysia

RM26

RM13

RM37.5

RM18.5

East Malaysia

RM40

RM25

RM50

RM37.5

 *Volume Weight (kg) =Length (cm) ×Width (cm) ×Height (cm)/6000

*International shipping will be charged on the bigger one of actual weight or volume weight.

 

Payment Methods:

 DBS(Singapore)

DBS Current: 0749025654 Bank Code: 7171, Branch Code: 020, Account Name:LIFEPRO Trading PTE. LTD.

OCBC(Singapore)

OCBC: 695088864001, Bank Code: 7339, Branch Code: 628, Account Name: LIFEPRO Trading PTE. LTD.

CITIBANK(Singapore)

0302604478

Maybank(Malaysia)

5572-2310-7282

Account Name: Chie******ooi

*Please note: Local transfer (ATM or online bank transfer) is most convenient. To quickly confirm your payment, please transfer the amount with decimal point. Please set your 11SGD user ID as your initial when you add us as a new payee, which is in the box named “My Initials”. Please keep your transaction receipt if you transfer with ATM.

 

Custom Related:

Regular Goods

Regular goods include regular books, clothse without brand, shoes etc. Please note that religional books like bible can't be shipped.  

Sensitive Goods

Sensitive goods include goods with brand or battery etc. If your purchased goods belongs to sensitive category, please choose according air shipping. 

Forbidden Goods

11SGD doesn't accept goods such as liquid, power, food, drugs, DVDs, weapons etc. If you shipped such items without telling us, you will be responsible for all losses and legal issues.

* If you are not sure about your interested goods, please feel free to Contact Us.

 

Contact Us:11sgd@vip.163.com;SMS:85950760,011-24041552; QQ:1789411,6446811
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